Home Shipping & Pick Up, & Returns

Shipping & Pick Up, & Returns

Last updated: January 1, 2023

Shipping & Pick Up 

In-Store Pickup

Locals can pick up items same day, with No Shipping charges.

Shipping of Online Orders

Shipping is available to Canadian Provinces including BC, AB, SK, MB, ON, QC. We do not ship internationally at this time. 

Online orders are shipped (at minimum) on Tuesdays and Fridays each week.

Items will be shipped via Canada Post 

If a Canada Post package cannot be delivered, Canada Post will leave a notice for pick-up at a nearby location. 

For in-stock items, you will receive processing and shipping confirmation emails within 1-3 business days from order.

Back Ordered Items

Items that are on backorder will be shipped when they are in stock. In the event of any delay, we will notify you by email.

Additional Questions

Feel free to get in touch; we’ll be happy to help!

 

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Returns and Refunds:

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sunday Dinner Inc, 616 3rd St SE, Medicine Hat.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Sunday Dinner Home Store, accessible from sundaydinner.ca

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. 

Returning Goods

please note that the original cost of shipping cannot be refunded if items are returned.

You are responsible for the cost and risk of returning the Goods to Us. You should bring the Goods back to the store, or send the Goods at the following address:

616 3rd St SE

Medicine Hat, AB

T1A 0H5

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: